Refund Policy

Thank you for choosing Wandlify. We stand behind our image processing algorithms and want you to be fully satisfied with our service. This Refund Policy describes your refund rights and conditions.

1. Subscription Cancellations

You may cancel your subscription at any time through the Dodo Payments Customer Portal accessible from your dashboard. Upon cancellation, your subscription will remain active until the end of the current billing period, after which you will not be charged further.

2. 14-Day Refund Window

If you are billed for a paid subscription (upon subscription start or renewal), you are eligible to request a full refund within 14 days of the transaction, provided that you have processed fewer than 15 images in total during that billing cycle.

3. Non-Refundable Conditions

Refunds will not be issued if:

• The request is made after 14 days from the billing transaction.
• You have consumed more than 15 image processing credits in the billing cycle.
• Your account is flagged or suspended due to violations of our Terms of Service.

4. How to Request a Refund

To initiate a refund, please email our support team at [email protected] using the email address associated with your Wandlify account. Include your purchase reference ID from the email invoice sent by Dodo Payments.

5. Processing of Refunds

Approved refunds are processed immediately. It may take between 5 to 10 business days for the refunded amount to appear on your bank statement, credit card, or UPI wallet, depending on your financial institution.