Refund Policy

Thank you for choosing Wandlify. We stand behind our image processing algorithms and want you to be fully satisfied with our service. This Refund Policy describes your refund rights and conditions.

1. 7-Day Free Trial Cancellations (USD Subscriptions)

For all USD subscriptions, you receive an initial 7-day free trial. You can cancel your subscription at any time during these 7 days directly through the Dodo Payments Customer Portal accessible from your dashboard. If you cancel during the 7-day free trial, you will not be charged anything ($0.00).

2. 14-Day Refund Window (Post-Trial & Paid Cycles)

If you are billed for a paid subscription (either after your 7-day trial concludes or upon subscription renewal), you are eligible to request a full refund within 14 days of the transaction, provided that you have processed fewer than 15 images in total during that billing cycle.

3. Non-Refundable Conditions

Refunds will not be issued if:

• The request is made after 14 days from the billing transaction.
• You have consumed more than 15 image processing credits in the billing cycle.
• Your account is flagged or suspended due to violations of our Terms of Service.

4. How to Request a Refund

To initiate a refund, please email our support team at [email protected] using the email address associated with your Wandlify account. Include your purchase reference ID from the email invoice sent by Dodo Payments.

5. Processing of Refunds

Approved refunds are processed immediately. It may take between 5 to 10 business days for the refunded amount to appear on your bank statement, credit card, or UPI wallet, depending on your financial institution.